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Smooth implementation

When choosing SDP Robinson, a smooth implementation is guaranteed. A timber yard switching to new software is about to make some changes. All articles need to be migrated. Not only articles in store, but the complete contents of the warehouse(s) as well.
But there is more to it than that. Customers requiring purchase order documents, quotes, vouchers, etc. cannot notice this change to an entire new system. Therefore the migration or implementation needs to be as smooth and complete as possible. Often there is not much time to do all the required changes because a shop cannot be closed for too long. Woodtex
SDP has acquired the knowhow and experience that is required. Timber yard Woodtex for instance has successfully been migrated to SDP Robinson wood-IT in just one day time.
You can rely on a skilled SDP project team. Thanks to its many years of expertise, SDP anticipates to problems and bugs instead of having to fix them. SDP Robinson wood-IT has been implemented with over 30 timber yards. You will beyond doubt benefit from this large experience. Have a look at some of our references.

 

Packages

Per package you can retrieve all stock rotations, containing all important details:
- Which employee has performed a certain action and when?
- Documents (purchase orders, invoices, etc.) can be linked to stock rotation. You can observe all details of the performed actions.
- You can easily check the exact status of each customer purchase order.

 

Inform your customers

Your employees can easily verify the sawmill planning. Customers often call for information on the status of their order. At that time it is crucial to know whether or not their beams have already been sawn on the required length or when this is planned. With SDP Robinson wood-IT you can immediately provide them with the accurate answer. This communication will be highly appreciated by your customers. Additionally, the sawmill employees do not need to be bothered with this kind of questions.

What's even more, you can inform your customers by short text message or e-mail that their order is ready.

 

No mistakes with saw and cargo notes

Saw and cargo notes contain lots of information. SDP Robinson results in less mistakes and faster organization of the tasks.

One of the many advantages is the mention of stock location, especially for large or multiple warehouses. Also package number, thickness, width, length and quantity are indicated. Your employees will be able to easily retrieve the required material.

 

Woodwork

Woodwork is typically for timber yards. Customers ordering wood can ask woodwork like planing, drenching, impregnating, etc. ... This woodwork can be linked to your articles and thus added to all kinds of documents (dispatch notes, invoices, etc.). This reduces the risk of mistakes and your customer is informed in detail without you having to spend additional time on this.

Other software applications do not offer this possibility.

 

Smooth conversion

Customers often need a certain number of square meters of a certain kind of wooden floor such as parquet floor. However, you are selling packages of 2.81m². With SDP Robinson wood-IT there is no need for you nor your customers to convert the exact amount.

Thanks to the correct conversion by the application, the customer will not be returning a large amount of unused packages. Another advantage for you.

 

Sales screen displaying detailed information, such as dimensions

The sales screens display all details on the articles sold: not only article numbers or references, but the entire article description is displayed, including important elements such as type of wood and colour.

But also the dimensions are indicated. The screen displays the number of beams of 1.80 meter, of 2 meters and of 2.50 meters the customer is purchasing. This reduces the risk of discussion or issues at the checkout point.

 

Stock: indicating dimensions and package numbers!

You get to see an overview of the entire stock. You decide whether to see the articles per package or whether you check in how many packages a certain article is included.

That way you have a perfect view of the situation at all times and know which articles are available in the warehouse(s).

 

Professional counter

Cabinetmakers do not wish to receive a new invoice for every strip of wood they are purchasing. They send an employee and they do not want the fuss about signing receipts, paying cash, receiving change, etc. It is possible to send them one invoice at the end of a certain time span (a month or trimester) grouping all individual purchases.

This will be highly appreciated by your professional customers. Additionally this means less administrative work and prompter service to your customers.

 

Better customer relations thanks to loyalty cards

SDP Robinson wood-IT helps you to improve customer relations by means of loyalty cards. You decide the discount system that is applied: percentages, granting points or discounts after a certain number of purchases. No need to stamp paper cards or receipts, but a modern system of automatic loyalty cards with barcode or magnetic strip. This will improve customer relations and avoid queues at the checkout point.

Furthermore this is a way to collect customers' addresses in order to inform them on special actions or promotions.

 

Price management

Often professional customers pay better prices than private customers? With SDP Robinson wood-IT you do not calculate these prices manually, but decide how the system will calculate the exact price: by means of a fixed margin, a fixed percentage on the purchase price, etc. You decide which prices will be applied to who.

Our software does not restrict you in your commercial policy.

 

Customer management

All customer data, including personal data, addresses, purchase history and payment behaviour in the past, can be collected in SDP Robinson wood-IT.
One accurate and efficient system replaces notebooks, multiple spreadsheets and many different address databases.

 

Obviously this is only a short description of the numerous functionalities of SDP Robinson wood-IT. Please contact us for a demonstration free of engagement. We will be happy to demonstrate our software and to answer all your questions.