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SDP International
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TECHNICAL WRITER SOFTWARE
SUMMARY:
SDP seeks a Technical Writer to develop end-user documentation for software applications.
ROLE:
The technical writer will develop, write, edit, facilitate and maintain user documentation, courseware, release notes and presentations concerning our software applications that are developed in-house.
RESPONSIBILITIES:
- Researches and gathers information from our consultants and software engineers to document software applications.
- Determines the requirements and content for the documentation for our customers.
- Translates information into clear and comprehensible written documentation.
- Reviews and edits written documentation to improve clarity.
- Identifies instructional strategies to be included in the documentation to enhance the client learning experience.
- Uses authoring tools to create/organise educational content and establish templates for training to be delivered to internal/external clients.
SKILLS/EXPERIENCE
- Languages skills: English mother tongue and excellent language skills in Spanish are required. Knowlegde of French, Dutch or German is an asset.
- Bachelor degree as Translator or in Instructional Design, Communication, Technical Writing or equivalent by experience.
- Strong literacy skills: a background in developing manuals or courseware is a plus.
- Expertise as a technical writer in the computer software industry or a strong desire to develop his/her technical knowledge.
- Expertise with Adobe FrameMaker. Knowledge of other tools such as CAT tools, WebWorks ePublisher and MS Office Visio is a plus.
- A strong eye for detail and solid proof-reading and writing skills to ensure all documents are of the highest quality standard.
- Task flexibility: the candidate will sometimes need to perform tasks outside the normal area of responsibility.
- Customer perspective: to enhance customer satisfaction, it is important that our manuals are user-friendly and written with the audience in mind, and that they clearly communicate the possibilities of our software products.
- The successful candidate might be very experienced – or have only a little experience. Enthusiasm, ambition and an intelligent curiosity in technical communications are key.
- Willingness to travel outside Spain.
